Privacy Policy

Last updated May 13, 2026

This Privacy Notice for Row0 Inc (“we,” “us,” or “our”) describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at https://row0.ai or any website of ours that links to this Privacy Notice
• Download and use any of our mobile applications that links to this Privacy Notice
• Engage with us in other related ways, including any marketing or events

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@row0.ai.

Summary of Key Points

Table of Contents

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Apple Inc. (for iOS in-app purchases) or Google LLC (for Android in-app purchases). We do not receive or store your full payment instrument details. You may find their privacy notices at https://www.apple.com/legal/privacy/ and https://policies.google.com/privacy.

Application Data. If you use our application, we may also collect the following information if you choose to provide us with access or permission:

• Mobile Device Access. We may request access or permission to certain features from your mobile device, including your microphone, notifications, and other features. You can change these in your device’s settings.
• Push Notifications. We may request to send you push notifications regarding your account or certain features of the application. You can opt out in your device’s settings.
• Advertising Identifiers. When you have not opted out of tracking via Apple’s App Tracking Transparency framework (on iOS), or you have not enabled “Opt out of Ads Personalization” / reset your advertising ID (on Android), our advertising partner (Google AdMob) may access your device’s advertising identifier (IDFA on iOS, GAID/AAID on Android) and limited device information for the purpose of serving and measuring advertisements. See Section 2 for details on how we use advertising.

This information is primarily needed to maintain the security and operation of our application, for troubleshooting, and for our internal analytics and reporting purposes. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

The information we collect includes:

• Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services. This may include your IP address, device information, browser type, settings, activity on the Services (timestamps, pages viewed, searches, features used), device event information (system activity, error reports, hardware settings).
• Device Data. Information about your computer, phone, tablet, or other device — such as IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, ISP and/or mobile carrier, operating system, and system configuration information.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To serve advertising. We use Google AdMob to display contextual, non-personalized advertisements in the application. AdMob receives basic device data (such as your IP address and, where you have permitted tracking via iOS App Tracking Transparency or have not opted out of Ads Personalization on Android, your device advertising identifier) to deliver and measure ads. We do not use your information to build a personal profile of you or to target ads based on your individual identity, sensitive characteristics, or browsing behavior across other apps and websites.
• To identify usage trends. We may process information about how you use our Services to better understand and improve them.
• To determine the effectiveness of marketing and promotional campaigns.

3. What Legal Bases Do We Rely On to Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

If you are located in the EU or UK

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. We may rely on the following:

• Consent. We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Legitimate Interests. We may process your information when reasonably necessary to achieve our legitimate business interests, where those interests do not outweigh your rights. For example, to:
  • Serve non-personalized advertising in our application
  • Analyze how our Services are used so we can improve them
  • Support our marketing activities
• Legal Obligations. Where necessary for compliance with our legal obligations.

If you are located in Canada

We may process your information if you have given us specific permission (express consent) or in situations where permission can be inferred (implied consent). You can withdraw consent at any time. In some exceptional cases, we may be legally permitted to process your information without your consent, including for fraud detection, business transactions, complying with a subpoena, or where the information is publicly available and specified by regulations.

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations and with specific third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Is Your Information Transferred Internationally?

In Short: Our servers and several of our third-party service providers are located in the United States and other jurisdictions.

Row0 Inc is headquartered in Canada, but our application servers and the third-party providers we rely on (including Google’s Gemini API and Google AdMob) are located primarily in the United States and may operate in other jurisdictions. If you access our Services from outside these regions, your information may be transferred to, stored in, and processed in countries where data protection laws differ from those in your jurisdiction.

For transfers of personal data from the European Economic Area, the United Kingdom, or Switzerland, we rely on the European Commission’s Standard Contractual Clauses (and the UK International Data Transfer Addendum or Swiss equivalents, as applicable). To request a copy of the safeguards we use, email us at contact@row0.ai.

6. What Is Our Stance on Third-Party Websites?

In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us. We do not make any guarantee regarding such third parties and will not be liable for any loss or damage caused by use of such third-party websites, services, or applications. The inclusion of a link does not imply endorsement. Any data collected by third parties is not covered by this Privacy Notice.

7. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, “AI Products”). These tools are designed to enhance your experience and provide innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.

Use of AI Technologies

We provide the AI Products through third-party service providers (“AI Service Providers”), including Google Cloud AI (Gemini API) and OpenAI. Text content you submit (such as questions and selections related to your readings) is transmitted to these AI Service Providers via server-to-server requests so that they can generate the reading, reflection, or summary you have requested. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

Voice features run on your device

Voice features in the application — including speech-to-text dictation of your questions and text-to-speech narration of readings — are processed locally on your device using Apple’s CoreML and Neural Engine. Audio captured from your microphone is not transmitted to our servers or shared with any third-party AI Service Provider. Only the resulting text (which you have an opportunity to review before submitting) is sent to our AI Service Providers in the same way as any text you type.

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with this Privacy Notice and our agreements with our AI Service Providers.

8. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or — if this is not possible (e.g., because it is stored in backup archives) — securely store it and isolate it from any further processing until deletion is possible.

9. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission or storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that unauthorized third parties will not be able to defeat our security and improperly access your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to the minor’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under age 18, please contact us at nick@row0.ai.

11. What Are Your Privacy Rights?

In Short: Depending on your state or region (such as the EEA, UK, Switzerland, and Canada), you may have rights that allow you greater access to and control over your personal information.

You may review, change, or terminate your account at any time, depending on your country, province, or state of residence. In certain regions, you may have rights including: (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict processing, (iv) where applicable, to data portability, and (v) not to be subject to automated decision-making. If a decision producing legal or similarly significant effects is made solely by automated means, we will inform you, explain the main factors, and offer a simple way to request human review.

You can make a request by contacting us using the details in the contact section below.

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your data protection authority. If you are in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent

If we are relying on your consent, you have the right to withdraw it at any time by contacting us. Withdrawal will not affect the lawfulness of processing before withdrawal nor processing conducted on lawful grounds other than consent.

Account Information

If you would like to review, change, or terminate your account, you can log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

If you have questions or comments about your privacy rights, you may email us at contact@row0.ai.

12. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard is adopted that we must follow in the future, we will inform you in a revised version of this Privacy Notice.

California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

13. Do United States Residents Have Specific Privacy Rights?

In Short: If you are a resident of California, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information.

Categories of Personal Information We Collect

In the past twelve (12) months, we have collected the following categories of personal information. Categories of personal information not listed below are not collected.

How We Use and Share Personal Information

We may disclose your personal information to our service providers pursuant to a written contract between us and each service provider. We may use your personal information for our own business purposes, such as undertaking internal research for technological development and demonstration.

We do not “sell” personal information for money. We do share limited device data with Google AdMob to serve non-personalized advertisements in the application, as described in Section 2. We do not engage in “sharing” of personal information for cross-context behavioral advertising as that term is defined under California law. We have not disclosed personal information to third parties for direct marketing purposes in the preceding twelve (12) months.

California “Shine the Light” Law

California Civil Code Section 1798.83 permits California residents to request, once per year, a list of the categories of personal information (if any) we disclosed to third parties for those third parties’ direct marketing purposes during the preceding calendar year, along with the names and addresses of those third parties. We do not disclose personal information to third parties for their own direct marketing purposes. To make such a request, email us at contact@row0.ai.

Your Rights

You have rights under certain US state data protection laws. These rights are not absolute, and in certain cases we may decline your request as permitted by law. These rights include:

• Right to know whether we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of processing for targeted advertising, sale, or profiling in furtherance of decisions with legal or similarly significant effects

Depending on your state, you may also have:

• Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California)
• Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California)

How to Exercise Your Rights

To exercise these rights, email us at contact@row0.ai or use the contact details at the bottom of this document. You can designate an authorized agent to make a request on your behalf; we may require proof of authorization.

Request Verification

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. If we cannot verify your identity from the information already maintained by us, we may request additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.

14. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.

15. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact our Data Protection Officer by email at nick@row0.ai, by phone at +1 (647) 679-0251, or by post at:

16. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please email us at contact@row0.ai.